Role Summary
We are seeking a dynamic and experienced Senior Project Manager specializing in Customer Payments to join our team in Washington, DC. This role demands a strategic leader with a robust understanding of Agile methodologies and exceptional project management skills. The ideal candidate will effectively lead and facilitate Agile practices, resolve project impediments, and communicate seamlessly with all stakeholders to drive projects to successful completion.
Responsibilities
- Educate and train teams on Agile principles and the Scrum framework.
- Facilitate Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective.
- Identify and resolve issues and impediments impacting team progress.
- Understand the technology and tools used by the development team.
- Utilize Agile project management tools such as Jira, Trello, and Asana.
- Apply change management principles and practices.
- Track and analyze key performance indicators (KPIs) and report progress to stakeholders.
- Leverage experience with customer payments to address project-specific challenges and requirements.
Qualifications
- Proven experience in a Senior Project Manager role with a focus on Agile methodologies.
- Strong leadership skills and the ability to drive projects to successful completion.
- Excellent problem-solving abilities and a proactive approach to identifying and addressing issues.
- Exceptional communication and interpersonal skills.
- Familiarity with customer payment systems and processes is an advantage.
- Bachelor's in Computer Science, Information Technology or equivalent.